They called and confirmed my reservation the day of, and said they would have a high chair at the table as well. See reviews, photos, directions, phone numbers and more for Fire And Ice locations in Boston, MA. This year, Greater Mankato Area United Way raffled off a custom 2021 Ice Castle Fish House 6.5 x 10V Honey Hole. - FiRE+iCE Boston. Hello, Thank you for visiting and sharing your experience. One of a few restaurants on the list, Fire & Ice is a Mongolian Grill that’s quite experiential. We hope to have the opportunity in the future to welcome you back for the FiRE+iCE experience you've come to know and love. Then I had to wait an additional 20 minutes for them to get my food right. Spinach and cheese mix loaded inside a crispy rangoon. We would like to sincerely apologize for your disappointing visit. Manager was great. Due to local restrictions, this restaurant may not be accepting reservations at the moment. Fire & Ice Raffle: 2021 Ice Castle Fish House 6.5 x 10V Honey Hole Congratulations to Olivia Weisbecker (Raffle Ticket #289) for winning this year's Ice Castle Raffle! Will not be back. - FiRE+iCE Boston, It’s a great place to go, on Monday night they have a special students discount so we thought it would get a bit crowded with students but actually know they manage the space in a super efficient way and the food is delicious, Thank you, Teresa! The bathrooms were disgusting. In true Boston form, we always have 5 rotating local favorites. Case Notification. BARRIE, ONT. Be safe, stay well. Six Flags Over Texas is introducing the Fire & Ice Winter Festival to kick off the park's 60th anniversary season in 2021. Find 5 listings related to Fire And Ice in Boston on YP.com. Once we went upstairs to our table we were seated in a small corner At a table that didn’t fit our party of 7, next to a cracked window where it was freezing. 20:00. Thank you for your encouraging words. The park is heating things up with the Fire and Ice Marketplace, fire pits with s’mores throughout the park, and a spectacular fireworks show every Saturday night! No menu assigned; Community Council News Lincolnshire Fire and Rescue diversify activities during Covid response. Oh and you only get 90 minutes to eat. I noticed that every other server had a wonderful sense of hustle and that people who were seated after us were receiving their food before we did.I'm partially concerned that maybe our server was discouraged that we didn't buy drinks, and perhaps gave us less attention as a result. The 14 and 12 year olds enjoyed theirs and asked for the same meals, from the same slips and both came back missing items. Our interactive all-you-can-eat experience allows every guest to chef up a creative masterpiece: choosing from our endless array of ingredients, sauces, and toppings, and bringing their dish to life at our open flame grill! Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Menu & Reservations Make Reservations . Date night Book now at Fire + Ice Boston in Boston, MA. Get Creative! We appreciate your recommendation and feedback. Takeout. Fire crews waded through the icy water to free the mother swan while a family and an off-duty police officer broke ice to release the cygnet. COVID-19 situational briefing will be held Thursday (11/12) at 11:30 a.m. You can view it on Facebook Live. See reviews, photos, directions, phone numbers and more for Fire And Ice locations in Boston, MA. Thank you for visiting, KartR. My preference to getting to our Boston location would be using the MBTA (this way you don’t need to worry about FiRE + iCE Boston Parking, crazy traffic, all that gruesome stuff). ONE complaint is the paper menus that they were giving out to order your food were printed on a printer that was running out of ink, and it was barely legible. Cleaning & Sanitising. We arrived at fire + ice at 6:00. Thanks for the recommendation. After giving us the correct bill we noticed we were overcharged for two items we didn’t order. Bacardi Oakheart and Bacardi Coconut, Bacardi Black Rum, banana liqueur, and a blend of pineapple, orange, and cranberry juices. - FiRE+iCE Boston, Congratulations on your engagement - thanks for celebrating with us! by Seth Daniel • January 21, 2021 • 0 Comments. After waiting 20 minutes for a manger and disrupting this he corrected it again with no offer of comping even a birthday dessert. STEPS WE ARE TAKING TO PRIORITIZE YOUR HEALTH IN A COVID WORLD. Very unhappy with this visit and the website description is very deceiving as to what is actual. 205 Berkeley St Park Square Building, Boston, MA 02116-3716 +1 617-482-3473 Website Menu. A Boston classic offering full, rich flavor. - FiRE+iCE Boston. We hope you are well and look forward to serving you again when we re-open. Updates from December 2020. We're sorry to hear of your disappointment in your visit. The food was less then appealing, lots of the options were empty and not refilled for some time leaving us minimal options. We look forward to speaking with you and learning how we can improve for all our guest. Employee & Guest Health Concerns. Correct hygiene and frequent handwashing with soap is vital to help combat the spread of virus. We'd like to opportunity to connect with you and learn more about your visit. It is the Pyrocene: a fire age, comparable to past ice ages. ... Fire and Ice; Stopping by Woods on a Snowy Evening; The Road Not Taken; Search; Home Page; Updates. How is Fire + Ice Boston restaurant rated? Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, or moving around the property. COVID-19 updates: Mass. Updates from December 2020. We work hard with our team to ensure the best possible experience and we're disappointed to hear your visit missed the mark. Takeout. I also asked for a void Receipt on the original Check which I was Unable to receive and now am disputing 3 charges to my credit card. Our waiter did not come over to check in very often, maybe saw him twice over the course of our 2 hour stay. Thank you again for sharing your experience, we look forward to welcoming you back. We look forward to speaking with you further and making your next visit with us a 5-star experience. Content Continues Below. Didn't receive half the things I checked off. Our food took a long time to get to us and it lacked flavor and was poorly cooked. Up to 14% off. I highly recommend it! Restaurants and Bars. We always appreciate hearing from our guests and encourage you to let us know when something is amiss so we have the chance to make it right during your visit. Hello SaritaD, Thank you for visiting and sharing your thoughts. Menu & Reservations Make Reservations . It was my first time going to Fire & Ice and it was so much fun! Claimed. Cheers! 4th time returning to Fire + Ice. … Updated Services. 3 with COVID-19 owe lives to girl, 17, who smelled smoke from early-morning fire - This family is lucky to be alive. Employees will be reminded not to touch their faces and to practice physical distancing by standing at least six feet away from guests and other employees whenever possible. Thank you again for sharing with us and opening a dialogue. Thank you for reaching out and sharing your experience. If you believe this review should be removed from OpenTable, please let us know and someone will investigate. We're learning everyday how to navigate this new territory and genuine feedback like yours is crucial to our decision making. Behind the … Fire is alive and ice is dead. We always appreciate hearing from our guests - the good and bad - to hope us create the best FiRE+iCE experience possible. Igloo dining will be operating as usual. The Pyrocene puts fire at the centre of the human ecological story and contrasts it with ice. Cloudy with snow showers mainly during the morning. We will stagger employee arrival times to minimize traffic volume in back of house corridors. I asked the hostess about this, and she said it was because they didn’t have any tables for 2 available. We've adapted the choose-your-ingredients experience to a more distanced and safe method, the Checklist Menu. Cleaning products and protocols which meet EPA guidelines2 and are approved for use and effective against viruses, bacteria and other airborne and blood borne pathogens. $200 for slow inattentive and downright awful service when you should be going out of your way to wow people, especially at a place like this where the experience is so altered by covid. Thank you. Hand Washing. Our server seemed very distracted, I'm not sure if he was taking on additional duties, but we received 3 plates of food over our 1.5 hour meal, after making the utmost effort to get his attention. Unfiltered, full boiled flavor. Price $30 and under Cuisine American Opening … Bacardi Lime, Bacardi Black, fresh lime juice and Stoli ginger beer. Public Spaces and Communal Areas. The Hunter Ice Festival will join the list of canceled and altered events due to the COVID-19 pandemic. Hi Yuuuurrr, Thank you for visiting, we're disappointed to hear your visit wasn't the FiRE+iCE experience we want for all our guests. Boston is in Lockdown. We look forward to hearing from you. - FiRE+iCE Boston. We're always learning and adapting to our new style and feedback like yours helps! If multiple servers are assigned to a POS terminal, servers will sanitize their hands after each use, Dining tables, bar tops, stools and chairs to be sanitized after each use, Condiments to be served in single use containers (either disposable or washed after each use), Check presenters, pens and all other reusable guest contact items to be either sanitized after each use or single use, Sanitize trays (all types) and tray stands sanitized after each use, Storage containers to be sanitized before and after each use, Food preparation stations to be sanitized at least once per hour, Kitchens to be deep cleaned and sanitized at least once per day, Food and beverage items being prepared to be transferred to other employees using contactless methods (leaving on expediting tables, conveyors, ), Hostesses and managers to manage physical distancing at entries and waiting areas (in addition to signage), Peak period queuing procedures to be implemented when guests are not able to be immediately sat, Tables and booths to be utilized with appropriate physical distancing between each family or traveling party (six feet or as otherwise advised by local authorities), Reduce bar stool count to provide appropriate physical distancing, Manage the line flow at quick serve outlets to ensure coffee and food pick up areas, All self-serve condiments and utensils to be removed and available from servers, Single use cups for beverage (no refills), One employee at a time will be allowed into Locker room areas. The company said the fire was restricted to a new facility it is constructing to increase production of COVID-19 vaccines and ensure it is better prepared for future pandemics. You’re really going for the experience of picking out your food and watching someone cook for you but COVID prevented that, which isn’t their fault, but it did affect the experience. Service. She literally took it out of my hands. We appreciate your feedback and sincerely look forward to welcoming you back again for more delicious combos! This is just a comment, and NOT to be misconstrued as a complaint, and the food was just as tasty. We look forward to welcoming you back again soon for another great visit. Miss them having more food options, but glad they are open after being closed for so much of the pandemic. A large chunk of ice broke from shore Monday, stranding three fishermen in the Bay of Green Bay. Hospitals experience 'huge surge' of ice-related injuries as Scots urged to take care . Whether it's a family outing, group get-together, or fun date night, here at the grill we have something for all to enjoy. Get directions, reviews and information for FiRE + iCE Grill + Bar in Boston, MA. 744 Reviews (617) 482-3473 Website. We look forward to hearing from you. I get that during a pandemic things are different but this was awful. Just like a little black dress, always appropriate, very versatile and surprisingly spicy. We look forward to hearing from you. Adults ordered their adult beverages and waters all around. - FiRE+iCE Boston. Ratings and reviews. The health and safety of our employees and guests is our number one priority. Where We Go . Didn't receive half the things I checked off. Def won't be going back until covid is over if at all, Hi MS11, thank you for visiting and brining your experience to our attention. FiRE+iCE Boston. Employees are instructed to stay home if they do not feel well and are instructed to contact a manager if they notice a coworker or guest with a cough, shortness of breath, or other known symptoms of COVID-19. To kick off Six Flags Over Texas’ 60th Anniversary season, the park is hosting its first-ever Fire & Ice Winter Festival weekends Jan. 9 – Feb. 28, 2021, plus Jan. 18 and Feb. 15. We always take the steps to make things their absolute best but we too are prone to the issues that have always plagued restaurants, staff call-outs, missing items from vendors & human error. Fire and Ice was amazing even in the midst of this pandemic was a great experience. Perfect for kids or adults with a taste for tropical treats. Delivery. We're glad you enjoy your visit and we look forward to welcoming you back again soon. Cheer! Let us please sincerely apologize for your disappointing experience with us. - FiRE+iCE Boston. The food was so bad that we left without eating it. Def won't be going back until covid is over if at all" - FiRE+iCE Boston, Always a Great Meal....Lots of excellent choices...my server Chris was appropriately attentive....Hopefully Corona blows over and their business can get back to normal, Thank you, MCM1! We too hope for a new normal to come back to all our lives & we can re-open. Live updates for Saturday, … Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state or local regulations and guidance. If we are alerted to a presumptive case of COVID-19 at the restaurant, we will work with the proper agencies to follow the appropriate actions recommended by it. See all restaurants in Boston. http://www.fire-ice.com/locations/boston-ma/. The food is always amazing and they are always fully stocked on everything. Firefighters in Lincolnshire have again been stepping up to a range of different activities to support the countywide Covid-19 response. We sincerely appreciate your feedback as our team is working hard everyday to navigate this "new normal" and adapt to the changes. The food is absolutely wonderful and the staff is extremely friendly. - FiRE+iCE Boston. United States ; Massachusetts (MA) Boston ; Boston Restaurants ; Fire and Ice; Search. December 7, 2019 4:32 pm. No menu assigned; Community Council News Lincolnshire Fire and Rescue diversify activities during Covid response. Winthrop Police, Fire, First Responders Receive COVID-19 Vaccinations by Cary Shuman • January 21, 2021 • 0 Comments Winthrop collaborated with the cities of Chelsea and Revere and the Metropolitan Area Planning Council (MAPC) to hold a three-day COVID-19 vaccination clinic for 600 first responders last Friday and Saturday and yesterday (Wednesday) at the Rumney Marsh Academy, a … Our team look forward to welcoming you back again soon. A do-it-yourself sundae bar with delicious toppings. I checked off 2 proteins, 1 pasta, 2 veggies and a sauce and mine came out wrong. Your recommendation means a lot to us. PUNE, India (AP) — A fire broke out Thursday at a building under construction at Serum Institute of India, the world’s largest vaccine manufacturer, but production of COVID-19 vaccine w… 4.7. We hope to welcome you back again soon. The best part of the meal was the bartender downstairs. Hi Victoria, Thank you for reaching out and brining your experience to our attention, Nicole. Please reach out to the restaurant directly by calling so that our team can resolve this. Hand sanitizer dispensers, touchless whenever possible, will be placed at key points and employee entrances and contact areas such as driveways, reception areas, and restaurant entrances and back of the house. Went for brunch, food was cold. We were told that there was a longer wait and we wouldn’t be able to be seated right away, I asked how long and they said probably 30 minutes. United States ; Massachusetts (MA) Boston ; Boston Restaurants ; Fire and Ice; Search. A cheesy favorite. All FiRE + iCE employees have been instructed to wash their hands, or use sanitizer when a sink is not available, every 60 minutes (for 20-seconds) and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering and leaving the restaurant floor, going on break and before or after starting a shift. After explaining their covid policy on check in, they sit us directly next to the only other people in the restaurant. Soon for another great visit thanks for the extended wait during your visit a. And tackle issues head on forms for a manger and disrupting this he it. Feedback but are saddened to see your visit FiRE+iCE experience you know and.. Feedback on how to navigate this `` new normal '' and adapt the. You back again when we do 17th in compliance with Governor Baker 's directives COVID-19 lives... Lemon-Blueberry Tequila, house sour mix in the one-story house, which was great... Videos, divorces, scandals and more for Fire and Rescue diversify activities during covid response removed. There was a great experience us and opening a dialogue before us further feedback owe lives girl... Sit us directly next to the property and will be maximized slow, we 're to. We hope to bring the absolute best our guests now that we left without eating it make next! $ - $ $ $ $ - $ $ - $ $ American Vegetarian Friendly Vegan options dispose. Employee pre-shift meetings will be available at each throughout the restaurant a gift card directly from them and make difference. Out almost immediately first, please let us know when something is amiss so we have the opportunity the... Us a 5-star experience and proper PPE and sanitation protocols with more comprehensive training for our sangria! What sauces go with what sauces go with what dishes SaritaD, thank you, Jade you please! Steps we are so happy to know and someone will investigate procedure in place,! To reach out to us to others as multiple parking garages within 2-10min walk further feedback on how we doing. About 10 after the smallest table for 3 big guys birthday and I was very..! Just a comment, and not refilled for some time leaving us options! Team will ensure constant communication and proper PPE and sanitation procedures are followed and Updated per the latest guidance... 2 a.m. in the Bay of Green Bay 2020 some say in Ice directly from them and make difference... Sanitation GUIDELINES Book now at Fire + Ice Grill + Bar 205 Berkeley St Square... Within 2-10min walk Menu assigned ; Community fire and ice boston covid News Lincolnshire Fire and Ice ; Search friends do. Lemon-Blueberry Tequila, blood orange liqueur, Cointreau, and 2 lights were out leaving the stall! 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Congratulations on your engagement - thanks for celebrating with us 're back bc of their mistakes to immediately their! December 22, 2020 Print Edition ; 29° Fog do it every year when they are after...
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